Very on it with initial enquiry and speedy response to organise survey but after the survey is done you will have to chase and follow up.Took an additional 2 days... read more to receive L3 survey report and organised the post survey meeting but didn’t receive a call and have had to follow up multiple days.A shame because the actual survey appears to be thorough.Edit: adding 1 star as had my call now with Ross. Very helpful and gave good advice.

Fantastic work from start to finish. Ross carried out the level 3 RICS survey in so much details. Everything was covered including drone photos and estimates on building work. The... read more cost has been much lower compared to other companies. Highly recommend them and will use them again in the future. 🙏

Edit: Spoke to Ross, very helpful. If Surveying People can be more on it with organising follow up calls, would be a 5 starInitial review decent but can't get clarity... read more on follow up call which is critical. Have called 4 times this week (Weds - Fri), each time they say they'll ring back, but haven't done so.

The service and Ross were great. The survey was organised promptly, and the report delivered a week later as promised. The follow up call was also invaluable to talk through... read more the findings, and just give us more comfort. I definitely recommend Surveying People and would use their services again

I had a really positive experience with Surveying People and would highly recommend them.The report was very thorough and gave me a level of insight into both the flat and... read more the building that I wouldn’t have been able to reach on my own. It allowed me to make a decision based on clear, objective information rather than emotion, which is invaluable when making such a significant purchase.The follow-up call with Ross was particularly helpful: he took the time to walk me through the findings in a clear and balanced way, and shared practical guidance that will genuinely shape how I approach my property search going forward.While I ultimately decided not to proceed with the purchase, the survey gave me confidence that I was making the right decision.A very professional and trustworthy service, I will work with them again.

A really thorough and understandable survey report which included a drone survey of the roof. Then a follow-up phone call to discuss the findings and answers to my questions. Highly... read more recommended.

Really helpful discussion and honest and easy to understand information. All my questions were answered and the explanations about specific aspects was professional and just really helpful for us in... read more our purchasing journey. Would highly recommend! Thank you!

I'm extreamly satisfied with the service provided by Surveying People. Shazmeena has coordinated the appointment for the survey and dealt with the changes. I received a detailed report on the... read more 5th day as agreed. It provided me a lot of information and helped me to make a decision of the purchase of the property. The pictures of the roof taken with a drone was great as I could clearly see even the missing tiles on the roof and highlighted all the issues. Thanks to the surveyor I came to know about the things the seller was hiding from me (obviously). Also had a call with another surveyor to discuss these issues and the further action I could so. Overall I'm a very satisfied customer and highly recommend anyone to use their service. A great teamwork. Thank you.

The communications were generally good. More importantly the survey was to a high standard and really easy to digest. Also the post survey call was extremely helpful and detailed. Thanks

Responsive and quick turnaround, thanks!

Quick service and with a detailed report, including a drone survey of the roof. Arranged a follow up call to talk through the findings. Prompt and friendly responses to all... read more my queries. Very impressed.

It was a professional, fast and detailed survey which provided good piece of mind.

100% recommended

The report and service were fantastic, but the only thing that could be improved is the time it takes to get the report. It’s longer than what they offer, and... read more they didn’t give us any updates during the delays.

Fantastic experience with Surveying People. Syed was prompt, professional, and efficient in surveying our house in Hertfordshire. He even provided helpful drone images, giving us a clear view of the... read more property. The service was hassle-free, and he provided clear insights. Highly recommend!

Fast, friendly and professional service at a very reasonable price. Needed a survey on a property in Milton Keynes and Syed pulled out all the stops to provide a thorough... read more report with all the vital information allowing me to make a well informed decision. Highly recommend!

I've three properties surveyed by these guys. The service from start to finish was excellent. Really easy to book the survey with Shaz help including any notes I wanted the... read more surveyor to check in particular. On the day of the survey I also got a brief outline of the 'worst bits' about the properties. And then the call back from Syed to clarify what was included in the report was essential in making my decision. My builders found it useful starting point for the renovation work I was planning for the two rental properties. I used the estimated costs as a guideline to work out the best quotes for the jobs too. I have been in touch with them several times since to pick their brains about certain things and they have been more than helpful. So I am a happy repeat customer and will use them again for my next project.

Very thorough survey. Highlighted things I didn’t even think about, and during our after survey phone call, Ross gave me some advice that proved very helpful in the purchase. Very... read more well priced too, with the added drone survey included in the price, so I was able to get the complete picture of the property. Would use again.

I really recommend Surveying People. The survey was easy to book in, carried out ahead of time and they recognised the urgency of my timescale and issued the report early.... read more The report itself was very thorough and detailed, super job, thanks Ross.

We received a good quality survey and had a helpful conversation with the surveyor.

Very detailed report and informative feedback.

Very detailed and thorough report with clear recommendation for next steps. Surveying People in general, and Ross in particular, were helpful and responsive, and took time to run through the... read more report in detail and answer follow up questions. Can definitely recommend.

Used Surveying People 3 times now in my very lengthy property search! Ross and Syed have been absolutely brilliant. They give you lots of their time after the survey has... read more been done ensuring everything is understood and all questions are answered. They don’t speak in jargon and really speak in simple English helping amateurs like myself understand the report in detail. After your initial call with them they still make themselves available if you have further questions later down the line! Would highly recommend

Excellent survey. Personal service and they and happy to answer questions afterwards.

We decided to use Surveying People after looking at their Google reviews & we’re so glad we did! Shazmeena was so friendly & helpful and Ross Richards produced a very... read more detailed survey report. They have very competitive pricing & also offered a free drone survey. They also offer the option of having a call with Ross after the survey to discuss anything on the report. I’d highly recommend using them

Recommended the Surveying People by a colleague who had used them before. They were cheaper than the other quotes we had provided by an estate agent and mortgage broker. The... read more report was incredibly thorough, had the bonus of drone photography and a phone call with the surveyor after the report had been received to discuss any points further. Always sceptical about whether getting a report is worth the money but in an our particular instance it was, and revealed some aspects of the property that we hadn’t seen on our inspections, so definitely worthwhile. Thanks Ross and team.

Thorough survey & follow up calls out of hours which was really appreciated. Ross was really helpful & went through the report with me in detail, also offering ongoing help.... read more Thank you!

Excellent efficient service from Ross

Extremely detailed and thorough survey, catching all the things we expected and picking up on lots more areas we missed. The survey was well laid out and easy to follow while... read more providing all the necessary details and expected costs. On top of this, the follow up call with Ross was really helpful and I have no hesitation in calling him back with any questions. Easy to book, very fast turnaround (especially for the Christmas period), great communication, and good value for money.

Fantastic experience with Surveying people. Engaged very quickly and performed survey in a matter of days. Received the report 5 working days afterwards. Report was meticulous and... read more very detailed. Finally, the consultation was very helpful with Syed whom was patient and very clear with us. Wouldnt hesitate to recommend

Excellent experience in working with Ross Richards on Surveying People. He produced high quality and detailed building survey with aerial images. Also had a very helpful followup call with Ross... read more to discuss findings - I really appreciated his professional style and patient guidance. I wouldn’t hesitate to recommend Ross as a quality surveyor. Thanks again!

So impressed by our experience working with Ross - the quote was very competitive and included a drone survey (which we were keen to have covered as we heard there... read more were roof works required on the property we were trying to purchase). The report was very detailed and included lots of photos. We were then able to book in a time for a follow up call the following week - Ross took the time to answer all of my questions, looked over additional documentation whilst we were on the call and provided really clear explanations for the various issues identified and potential fixes required. Whilst he ultimately advised us not to proceed with the purchase, I now have a much better understanding of the causes of damp and subsistence and would not hesitate to work with Ross again whenever we do find our next property. Highly recommended!

I was so impressed with the level of detail in the RICS Level 3 Home Survey. It wasn’t just about pointing out obvious problems, it also highlighted areas that could... read more cause issues down the road, which allowed me to plan accordingly. The final report was crystal clear and gave me the information I needed to make an informed decision. Highly recommended!

An excellent experience from start to finish. The surveyor was professional and easy to communicate with throughout the process. He took time to explain every finding in my report and... read more gave me useful advice on how best to move forward.

Wow! What an amazing company. I cannot thank Ross enough for all of his hard work and my report was great. Ross made time to go through our report and... read more also offered me a phone call at any time to discuss further if we had any questions. The turn around time was also great and the commutation was always 10/10. What a lovely company and a great guy. The ladies you get through to on reception were also exceptional and so helpful. Thank you so much to everyone!

Really impressed with the service offered by Surveying People from initial contact to the conversation with the surveyor post survey. The reports were very detailed and the inclusion of drone... read more images really give you piece of mind for normally unseen issues. This for me was the most efficient part of the house buying process by far

Excellent service, very helpful - Called after the survey. Then once the report was done, setup a detailed call to go through survey. High recommend this company.... read more The price was great and a very detailed report.

I chose Surveying People for a Level-3 survey, and they were fantastic. The report was super detailed, with lots of comments and photos that made everything clear. We had a... read more call after they shared the report, and they walked me through all the potential issues, giving me peace of mind about the major concerns mentioned. They’re really friendly, professional, and super helpful. Every time I reached out by phone or email, they got back to me quickly. It’s obvious they know what they’re doing, and they made the whole process easy. Definitely recommend them!

There was a hiccup with our booking which meant that it needed to be rescheduled, but overall we received an excellent service. The quality of the report was really impressive... read more and has given us a solid foundation to make informed decisions about the house that we are purchasing. Thank you to Ross and Shazmeena who were communicative throughout. Highly recommended.

Extremely thorough survey - easy to organise with a detailed report. Ross was really helpful in discussing the details of the report and next steps. Would definitely recommend!

Highly recommend Surveying People to those who need a home buyers survey. We got a competitive price for the level 3 Survey for a 2 bed flat and was very... read more happy with the quality and depth of the report. Ross Richard’s joined us on a call to explain further and discuss any questions we had. This made it easier for us to think about additional costs before making the purchase of the property and liaising with he sellers. Big thanks to Ross and Shazmeena for making the process seamless!

Ross was fantastic, incredibly thorough and detailed in his report and follow up calls. The report was very clear and easy to understand and has been incredibly helpful in informing... read more our next steps on the house we are looking to buy. Shazmeena was very responsive and helpful as well. The survey is at a competitive price and with drone photos included. Highly highly recommend.

I used Surveying People for a L3 Buildings Survey and as it was my first time in using them, I was slightly nervous as the communication at the start was... read more not always there such as not acknowledging the money transferred to their bank account. I had to pay in advance of the survey and once the survey was conducted, I had to wait for 6 working days before receiving the report. The Survey Report made up for the wait as it was very detailed and contained many photographs of the issues identified. The long list of costs to make the property right assisted me in budgeting and which I raised with the seller. The roof photographs taken by a drone were very good, listing the issues with the roof and chimney, as well as stains visible in the joints of the guttering. I am pleased with the report and had a half hour consultation with the surveyor who informed me in the detail the issues and answering questions that I had in mind. Overall, I would recommend them and would use them again.

They were excellent. Very thorough and efficient. Cheapest around. And provided additional drone footage of the roof which was very useful. Our survey was handled by Syed Ahmed and he... read more was excellent. Very detailed in the post survey consult.

Very pleased with Surveying People. It was extremely easy to organise a survey from the start, customer service was excellent and the survey itself was very thorough. Particularly impressed with... read more the level of detail the surveyor went into by flushing the toilets twice to check everything was working. The drone footage was a plus too. Would highly recommend!

Highly recommend, Shazmeena was amazing at communicating with me, it all felt very easy. The surveyor Ross was very friendly and professional, the report was comprehensive and easy to understand... read more so there wasn’t much to ask at the follow up call but even then, I felt comfortable to ask anything that came to mind and Ross provided really helpful advice. Thank you Surveying People. Highly recommended and very competitive prices!! Will definitely use again if needed.

Amazing service, they are so thorough the house we were going to buy we decided not to proceed with issues they have found which we will never be able to... read more ourselves. The drone photos really helped us understanding the report. We will definitely use them again.

They have delivered an outstanding service! Quick turn around (especially around Christmas time). Very thorough report. A follow up phone call was done to get some extra information and clarify... read more any points necessary. Bonus points for using a Drone (incl. in Level 3 Report) which is very helpful to see the exterior condition of the building as well as the roof. Definitely recommend their sevice.

I recently faced a minor miscommunication issue with them, but their prompt and empathetic response, completely turned the situation around. They not only addressed the problem swiftly but also went... read more above and beyond to ensure my satisfaction. The transparency and commitment to preventing future issues showcased their dedication to customer happiness. I'm highly impressed and wholeheartedly recommend Surveying People for their exceptional service recovery.

I got a full structural survey done and I really appreciate the details in the report. Drone photos are a good add on which are included in survey. The post... read more survey call helped a lot to clarify questions and get clear opinion on the property.

Outstanding service! Quick turn around as promised. Very thorough report. Followed up with a phone call immediately after the survey was done to provide a summary. Once report completed, offers... read more phone call to explain anything further. Great that they include drone photography as standard (with Level 3) so get to see whole condition of exterior of building. Helped us dodge a bullet with one property; returned to them for next property's survey, too.

I cannot rate this company highly enough. The service from start to finish for our Rics 3 survey was exceptional. Amazing value for money the written report incredibly detailed and... read more then verbal explanation after to ensure we understood the report and to help alleviate anxiety. Sayed, Ross and Shazmeena were brilliant. Thank you.

A must for anyone who is looking to purchase a property. I had a RICS Level 3 Home Survey done. Drone survey helped me identify issues with the roof that saved... read more me money, this deducted from the purchase price of the property. I would have overpaid for property and put more money in to fix any other issues without the survey. Surveyor was diligent, friendly and informative, fantastic service!

I had a fantastic experience with Ross at Surveying People. The entire process was seamless, from scheduling the survey with the admin staff to receiving the level 3 RICS report. The... read more report was incredibly thorough, and I was really impressed with the detail of defects highlighted in-particular with the roofing cover, and chimney stacks. Ross explained complex findings in a way that I could easily understand, and his recommendations were invaluable for making informed decisions about my property. Thanks to surveying people I managed to negotiate a much better price for the property due to all of the unexpected costs of the remedial works. I highly recommend Surveying People to anyone in need of professional surveying services. They exceeded my expectations and provided peace of mind during a significant property transaction. I will undoubtedly turn to them for any future surveying needs.

Great communication from Shazmeena, thorough explanation of everything I needed to know and was super professional would definitely recommend. Not only that, I was given options which was also helpful!... read more 10/10

Spoke to Shazmeena today, she was really kind and helpful. She was able to answer all my questions, and even offered to help me over message as well when I... read more couldn’t speak over the phone. Her customer service was one of the best I’ve ever received. I was beyond satisfied with the service I received today.

The team at Surveying People were responsive and helpful, and the report they provided was excellent quality. Highly recommended.

They did an excellent job for the RICS Level 3 report but it's a 4-star just due to slight mismanagement of expectations. They promised a post-survey call but I have... read more yet too hear back about it. It hasn't been a full week since receiving the report so perhaps they're out of office. I'll update this review later if so. Update: Got a call from Alam the day after this review and he kindly helped me with my queries. Soon after, Ross got back to me with a structural engineer recommendation. I'm satisfied with their service and have updated my rating in response.

Ross did an excellent and throughout job on a survey at short notice for a competitive price. It was a far higher quality survey than others we have had done,... read more and the drone was an excellent inclusion especially for period properties.

Incredibly grateful for the service from Ross, Alam and Shazmeena. Building survey was very detailed. I was particularly grateful to Alam who at short notice, made the time to discuss... read more my queries and concerns with me. Thanks again!

Ross is a great surveyor — his level 3 report contained a lot of detail and explanation and suggestions, which helped greatly for a first time buyer like me.

Great service as always from this company. The detailed report is great and the communication throughout is faultless. Highly recommend

Ross was extremely helpful! He identified the subsidence problem and made a strong point on the potential risks and future costs that really draw our attention. He guided us on... read more house price re-negotiation which helped to save £40k in the end. Really grateful to Ross and highly recommended their surveying services!

Thank you for a very thorough survey of the flat I’m purchasing and lots of support and feedback from Ross & his team - as a first time buyer it... read more was really great to be talked through what the survey would involve and be given a thorough explanation of the report after. Highly recommend thank you for making this step so smooth for me!

Ross has doe an excellent, professional job for my level 3 structural survey. He sent me a very detailed well thought survey report which covers all aspects that a home... read more buyer need to know. He had a follow-up call with me to explain the content of the report. It makes my life much easier. I would highly recommend Surveying People to every home buyer!

Great professional survey using Drone conducted by Ross Richards. Very accommodating when urgent report required and Drone pictures proved useful to highlight problem with the roof and chimneys.

The best EPC company we have used so far! Please use Surveying People if you want the best price and best service!

Great experience with Ross and Syed as surveyors for a Level 3 survey and an energy assessment. Ross was very patient in responding all my questions as an anxious first... read more time buyer, was quick in booking the inspection and provided the report in a punctual manner. The energy assessment didn't require a new certificate so Syed sent some notes via email. Both took the time to go through the findings with me via phone. All in all you get a very personal service and you feel you get the attention you seek when making such a huge investment. Thanks both! 🙂

Ross from Surveying People carried out a pre-purchase Level 3 survey for us. He did a really thorough job, and was incredibly helpful throughout the process. We needed additional information... read more not traditionally part of the survey that the insurance company had enquired about, which he answered at no extra cost. After the report was ready, he took more time to go through all my questions in a follow-up call. He explained what everything meant, what the options were, how serious or not various things were. It was so helpful and gave us a lot of peace of mind that we weren't biting off more than we could chew, plus a small laundry list of touch-ups that we'll need to do as and when we take ownership! He was responsive and kind throughout, and I'd happily recommend him / Surveying People. They weren't the cheapest option we were quoted, but my partner and I really feel like we got excellent value for money with this service.

Exceptional service over and above what I asked for. I received valuable advice about my EPC potential that reassured the buyer and secure exchange. Highly recommend this EPC surveyor.

Arrived on time. Very pleasant & informative. Received report within 3 days

I've just had a Level 2 Homebuyers Survey done by Surveying People and they were superb. They were able to schedule it very quickly, they charged a reasonable rate... read more and produced a really comprehensive report. Ross called me after I'd received the report to talk it through and suggested a clear way forward. I'd highly recommend!

Excellent customer survice, very decent professional surveyor came on time at short notice and the report was ready shortly after. Reasonably priced I will Definately become a regular customer and... read more recommend them too Thank you Surveying People. Mrs Mahmoud

Really good service, very happy with the attention of Ross, we hire a home survey level 3 for buying a house, great communication, Ross spent plenty time with me explaining... read more everything. Worth money.

Ross is wonderfu! Prompt and personal service and went back again without charging extra. Over and beyond the call of duty.

Very positive experience. Prompt, polite and quick, just a few questions and my inspection was done. Would highly recommend them.

very easy to get quick appointment , received several communications confirming appointment, assessor arrived on time . Report arrived as promised . Very good price , no hassle , would... read more recommend

I needed an EPC to apply for a buy to let mortgage quickly. These guys were able to get to the property the next day at a very good price.... read more Easy booking and scheduling online, and issued the certificate within a few days. Very happy with the service and would highly recommend.

Phoned with some questions which were all answered. Booked on line - very easy to do. Surveyor turned up as expected and did the job efficiently.

Reliable, fast, efficient and very professional service. We received the survey as stated which was next day. Ross the assessor was on time, pleasant and handled the task efficiently. Excellent work. Thank... read more you.

Excellent to deal with and very quick to reply to any communication, either email or phone. Very professional service and so easy to deal with. They kept me updated all the... read more time. I went with a building survey and Ross handled everything. When i got the survey back it was really detailed and included everything possible for the house. Their always recommend reading the whole survey and i totally agree but the best thing was i could call ross and he explained everything so easily. Basically what the main issues where and what to do and how the rest of the house is fine based on its age. Made the whole thing so easy to understand. He was i formative and very patient. I cant speak highly enough, this is the first time i used this surveyor but it definetly wont be the last. I 100% recommend them. You wont be disappointed.

Expert professional service – thoroughly carried out. The knowledgeable surveyor was helpful in explaining all aspects of the survey, what the legal standards currently are and anticipated changes down the... read more line. The certificate was delivered within a few days. All in all, excellent service. Highly recommend.

Excellent Service, good value for money. Mr Ahmed was prompt & efficient. A very nice courteous man. EPC Report in 2 days.Thank You

Mr Ahmed was a very professional, courteous person. He came in and did the job very quickly and efficiently and the certificate has been issued within 2 days. Excellent service... read more all round. Many thanks.

Efficient and reliable service. EPC done within 48hrs and certificate sent to me promptly on a Sunday. Will definitely use Surveying people again.

This was a very good service provided by this company at a very good price, I have no complaints and would definitely use them again..

Appointment was easy to arrange and quickly confirmed for a date and time of my choice. The engineer arrived on time and completed the survey within half an hour. Plus... read more the price was very competitive. I would use again and highly recommend.

Ross Richards gave me an very quick appointment. The fees were extremely competitive and the work was carried out efficiently. Also accessible on the phone. I would be happy to... read more recommend

They do fantastic job. Professional in-depth reports. Quick speedy approach. Very helpful after care. Definitely recommended!

Very easy to book the service for two tenanted flats. Reports were done on time and no issues. Happy with the service provided.

Contacted them from list of Surveyors on Governments Website. Quick response, efficient, helpful and reasonably priced service. Could have done more.

Good service. booked EPC. prompt service and deivered in 48 hrs

EPC carried with great care and professionalism. Fast service!

Surveyor called to inform of delay , respectful and friendly. Didn’t mind answering any questions I had

Carried out the inspection in quick time. Very happy with the service.

Great service! The surveyor Mo arrived on time and did the survey within the 30 min allotted time. I received the survey report within 48 hours

Surveying people were quick to respond and send a detailed EPC certificate.

Pretty nerve wracking buying a property, especially when it's your first. I attended the Survey and Ross was very knowledgeable and great at explaining things in lay terms. Wasn't expecting... read more such an in-depth examination and report. Reasonable price too! Would use again without a second thought!

I've dealt with many surveyors in the past but Ross at Surveying People stood out from the rest. Super flexible with dates at a time when Covid was putting lots... read more of additional pressure on property access. Very helpful advice and in-depth reporting, before and after the process. Will definitely use their service again.

Highly recommend Surveying People. It was really easy to organise an EPC. Everyone I engaged with was professional and very accommodating. I would definitely use them again!

Needed EPC to be done during the festive season. Surveying people attended next day and very super efficient. Professional and fast service.

Surveying People produced a Home Buyers Report for the purchase of my home. They were very professional and provided an excellent service. My report was detailed and very informative. It... read more enabled me to buy my home with confidence and also negotiate a better purchase price. A special thank you to Ross! He dealt with everything and it was an absolute pleasure.

Excellent, professional service. I would recommend.